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Add Actions to a Dispatch

To add actions to a dispatch, the action group template being linked to the dispatch must already have been created.

How To: Create a New Action Group Template

To create a New Action Group Template, select Templates from the Actions Module Main Menu, opening the Manage Templates Page.

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Select the “New Template” button, opening the New Template Modal.

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There are several fields associated with the creation of an action group template.

Action Group Field Input Explanations

Field

Explanation

Title

Input the title for the new action group.

Status

An action group can be assigned a status of Active, Needs Attention, Canceled, or Archived. Select the appropriate status from the Status dropdown menu on the modal.


The status of an action group is manually applied and edited.


How To: Edit an Action Group Status

Action groups are manually assigned a group status than can be manually edited as needed for the action group. Default Group Status include Active, Needs Attention, Cancelled, and Archived.

To change the action group status, select the Groups Page on the Main Menu, opening the Manage Action Groups Page. Clicking the three-dot icon to the right of the action group opens the Action Group Context Menu.

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Select “Edit Action Group” from the context menu opening the Edit Action Group Modal.

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Select the appropriate action group status from the dropdown menu provided, and select “Save”.

Workflow

The workflow dropdown menu will offer the system default workflows (Basic, Basic with Approval, Complex with Approval), as well as any workflows that have been created by your organization.

Default Warn Before

Input a numerical value for the number of days a default warning will be sent. This input determines when action within the action group will turn from blue (the action is outstanding) to yellow (the action is nearing its due date).

Date

The Action Group Date is flexible in concept and can be used as bet fit by your organization.

Description

Input a description for the action group.

Tags

Include any open, permissive, or restrictive tags as desired.

Budget ($)

Leave this blank if you do not want to generate a new budget in the Finance Module for the Action Group. Input a dollar amount to create the budget.

Budget Alerts

Click "Add Alert" in the Budget Alerts Section to create a budget alert to be associated with the action group budget. This will expand the modal displaying budget alert preferences.


How To: Add A Budget Alert for an Action Group

To add a budget alert for an action group, go to the Actions Home Page and click the title of the action group you wish to create a budget alert for.

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This opens the specific action group page. The second icon to the right of the action group header is the edit action group icon.

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Select the Edit Action Group Icon, opening the Edit Action Group Modal.

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Select the clickable “Add Alert” link, expanding the modal to include new fields.

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The alert can be triggered by the amount remaining in the budget falling below a specified amount, or if the percentage remaining falls before a specified percentage. Budget alerts can be sent to users or roles.

Input the preferred alert specifics and select add. The newly saved budget alert will show as saved in the modal.

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Multiple budget alerts can be customized within the action group.

Budget Approvers

Select the desired budget approver group from the dropdown menu.


Note: Budget approval groups at the Action Group level must be created on the Settings Page: Budget Approvers Tab.

Send an Inactivity alert after # of days

An Action Group inactivity alert will be sent to the designated users / roles after a specified number of days of inactivity. Input a numerical value telling the system to send a notice after the specified days of inactivity.


Within an action group, a workflow status change, creating or completing an action, a file upload, or action comment will reset the inactivity alert.


Permission for comments to reset the inactivity alert is a customizable preference.


Send the inactivity alert to

Input the users and roles you wish to receive the inactivity alert.

Admins

Input the users who are to be identified as Admins for the Action Groups.

Users / Roles who can view this group

Select the Users / Roles who can view this action group.


The users / roles selected will have view only permissions for every action within the action group.

Users / Roles who can edit their own actions

Select the Users / Roles who can edit their own actions.


The users / roles selected will have the ability to edit any actions they created or are assigned to in the action group.

Focal Point User For this Group

Identify the focal point user of the group. This field is purely informational. There are no permissions associated with the focal point designation.


Organization can utilize this field to identify a key contact for an action group. If this action group is being utilized for certification or training processes, using the relevant individual’s name as the focal point provides a database reference that enables reports and organizational capabilities.


Only one user can be designated as the focal point.

Assigned User Permissions Section

The permissions established in this section will be applied to all users in the group by default.

Edit All Fields

Selecting the "Edit All Fields" checkbox will remove all other checkboxes from the modal and will give all users in the action group the ability to edit action status, add comments, delete own comments, and upload files.

Edit Action Status

Selecting the "Edit Action Status" checkbox will give all assigned users in the action group the ability to edit the action status.

Add Comments

Selecting the "Add Comments" checkbox will give all users in the action group the ability to add comments to an action.

Delete Own Comments

Selecting the "Delete Own Comments" checkbox will give all users in the action group the ability to delete their own comments made regarding an action.

Upload Files

Selecting the "Upload Files" checkbox will give all users in the action group the ability to upload files to an action.

After inputting the appropriate information into the modal, select “Save”.

The new Action Group Template will be displayed on the Templates Page in the Action Group Templates Table.


To add actions to a dispatch, open the specific dispatch you wish to add an action to. Go to the Dispatch Module Home Page and alter the filter view as needed. Click the Dispatch Number or Title to open the specific dispatch details page.

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Actions can be added to a dispatch by selecting the plus sign icon to the right of the Actions section header. Selecting this icon opens the Add Actions Modal.

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Select the appropriate pre-created action group template from the drop-down menu. Input the name you want displayed on the dispatch details page. Include any notes relevant to the asset and select the “Save” button.

The action group will now show on the Dispatch Details Page.