Send Communications Page

The Send Communications Page of the Communications Module allows individuals with the appropriate module access level (administrators and supervisors by default) to send communications within KAStrack. WIKI LINK HOW TO CRTEATE A NEW MODULE LEVEL

All communications sent via KAStrack are logged. 

To send a message in KAStrack from the Communications Page, select the individuals or Certification Roles who are to receive the message being sent, inputting a subject line and message. Communications can have attachments from your personal device uploaded to them or have files from the Documents Module attached.

The page icon to the right of the Send Communication Page header allows an individual to select and apply communications templates.

If a Communication Template is applied to a message on the Send Communications Page, the template will override any information that was manually entered in the subject line and message field. WIKI LINK HOW TO: CREATE COMMUNICATION TEMPLATES

Advanced Options

Clicking “Show Advanced Options” expands the Send Communication Page showing advanced options for sending messages. This is only available for administrators by default.

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Note: In order to customize CC/BCC Settings, review the section on the Module Settings Tab.

WIKI LINK MODULE SETTINGS TAB
WIKI LINK HOW TO: SET UP ADDITIONAL ACCOUNT FIELDS FOR EMAIL SETTINGS

Selecting the “Include sender details” checkbox will include the following message at the start of the communication, “The following message was sent by FIRST NAME LAST NAME (Username).”

Selecting the “Primary Email Address” checkbox will send the communication to the primary email address of the individuals or certification roles listed in the “To” line. The Primary Email Address refers to the system account field “Email” on users’ accounts.

Selecting the “Default CC / BCC Settings” checkbox will send the communication per the customized specifications made on the Module Settings Tab of the Settings Page in the Communications Module. WIKI LINK MODULE SETTINGS TAB (COMMUNICATIONS MODULE)

Any other additional account fields set as type “Email” will show below the “Default CC/BCC Settings” checkbox. If the additional account information field is already selected through the CC/BCC Settings, it will show in gray and state “(Already CC’d)”.

Any additional account information fields not already included through your customized settings will show with a checkbox and can be added if desired.