# Dispatch Module

# Dispatch: Introduction

# Dispatch Module Summary

The Dispatch Module manages the scheduling and tracking of assets and people for remote deployment and integrates with the Communications, People, Documents, Assets, Actions, Reports and Forms Modules.

As a journey management tool, Dispatch utilizes stage approvals for logistics coordination. It allows the consolidation of information from other modules in one place for deployment. The Dispatch Module has the ability to email read-only PDF Dispatch Orders to pre-defined distribution lists.

# Dispatch: Module Pages

# Dispatch Home Page

The Dispatch Home Page contains the Dispatch Table, which displays the dispatch's number, title, status, and any tags attached.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/q85image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/q85image.png)

Dispatches shown on the Home Page Table can be filtered by status: all, creating, scheduled, ready to dispatch, dispatched, completed, canceled, and archived.

The spreadsheet icon converts the home page to a datatable, where columns can be sorted alphabetically and searched for easy of use.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/SKzimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/SKzimage.png)

<p class="callout info">Refresh the page to revert back to the original table view.</p>

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/j1Gimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/j1Gimage.png)

Clicking the dispatch number or title will lead to the specified dispatch details page.

<p class="callout info">The dispatch status is grey when the dispatch is pending approval.</p>

# Dispatch Details Page

Each dispatch has its own Dispatch Details Page.

Any relevant users, certification roles, documents, assets, actions, reports or forms can be added to an individual dispatch. This information is compiled to generate the read-only Dispatch Order PDF.

The header of the Dispatch Details Page states the Dispatch ID number, title, and status. If approval is pending for the dispatch, it will be indicated here. To the right of the status are icons that serve as action quick links. Any tags associated with the Dispatch are displayed to the right of the icons.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/nPCimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/nPCimage.png)

There are ten possible sections that can be utilized on a dispatch. A description of each section is included in the table below.

<table id="bkmrk-dispatch-detail-page"><colgroup><col style="width: 115px;"></col><col style="width: 700px;"></col></colgroup><tbody><tr style="height: 10px;"><td colspan="2">**Dispatch Detail Page Section Explanations**

</td></tr><tr><td>**Section**

</td><td>**Explanation**

</td></tr><tr><td>Itinerary

</td><td><span style="white-space: pre-wrap;">The itinerary section can be added to the dispatch details page, outlining any activity and waypoints associated with the dispatch. </span>

<details><summary>How To: Add a Waypoint to an Itinerary</summary>

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</details><details><summary>How To: Add an Activity to a Dispatch Itinerary</summary>

{{@668}}

</details><table><colgroup><col style="width: 120px;"></col><col style="width: 545px;"></col></colgroup><tbody><tr><td colspan="2">**Itinerary Status Indicator Explanations**

</td></tr><tr><td>**Status Indicator**

</td><td>**Explanation**

</td></tr><tr><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/bKSimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/bKSimage.png)

</td><td>The itinerary or activity waypoint status is white prior to the expected start date/ arrival time.

</td></tr><tr><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/pLAimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/pLAimage.png)

</td><td>An itinerary or activity waypoint status is red when it is past the expected start time or arrival time.

</td></tr><tr><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/vCoimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/vCoimage.png)

</td><td>The checkmark designates that that the actual start and finish times have been input for the activity / waypoint and the itinerary activity is complete.

</td></tr></tbody></table>

</td></tr><tr><td>People

</td><td><span style="white-space: pre-wrap;">People can be added to the dispatch details page. </span>

<details><summary>How To: Add People to a Dispatch</summary>

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</details>Once added, hovering your cursor over the displayed name shows icons that open the individual user page, that edit the People attachment, and delete the People attachment from the dispatch details.

</td></tr><tr style="height: 10px;"><td>Certifications

</td><td><span style="white-space: pre-wrap;">Certifications that are added to the dispatch details page shows the compliance status of all people that have been added for that particular dispatch with respect to the certification. </span>

<details><summary>How To: Add Certifications to a Dispatch</summary>

{{@671}}

</details></td></tr><tr><td>Documents

</td><td><span style="white-space: pre-wrap;">Documents can be added to the dispatch details page. </span>

<details><summary>How To: Add KAStrack Documents Module Files to a Dispatch</summary>

{{@674}}

</details>Once added, hovering your cursor over the displayed name shows icons that view the attached file, that edit the Documents attachment, and delete the Documents attachment from the dispatch details.

</td></tr><tr style="height: 10px;"><td>Assets

</td><td><span style="white-space: pre-wrap;">Assets can be added to the dispatch details page. </span>

<details><summary>How To: Add Assets to a Dispatch</summary>

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</details></td></tr><tr><td>Actions

</td><td>Actions can be added to the dispatch details page.

<details><summary>How To: Add Actions to a Dispatch</summary>

{{@863}}

</details></td></tr><tr><td>Reports

</td><td><span style="white-space: pre-wrap;">Reports can be added to the dispatch details page. </span>

<details><summary>How To: Add Reports to a Dispatch</summary>

{{@677}}

</details></td></tr><tr><td>Forms

</td><td><span style="white-space: pre-wrap;">Forms can be added to the dispatch details page. </span>

<details><summary>How To: Add Forms to a Dispatch</summary>

{{@673}}

</details></td></tr><tr><td>Distribution List

</td><td>Users and certification roles can be added to the dispatch distribution list.

<details><summary>How To: Add Distribution Lists to a Dispatch</summary>

{{@672}}

</details><span style="white-space: pre-wrap;">Pre-defined Distribution Lists can be created on the Settings Page of the Dispatch Module and added to the dispatch. </span>

<details><summary>How To: Create a Pre-Defined Distribution List</summary>

{{@684}}

</details></td></tr><tr><td>Approvers

</td><td><span style="white-space: pre-wrap;">Approvers can be added to a dispatch and approval can be required for any dispatch status change. </span>

<details><summary>How To: Add Approvers to a Dispatch</summary>

{{@669}}

</details>Once added, hovering your cursor over the displayed name shows icons that edit and delete the approver attachment to the dispatch details.

</td></tr></tbody></table>

An explanation of all icons used on the Dispatch Details Page are included in the table below.

<table id="bkmrk-dispatch-detail-page-1"><colgroup><col style="width: 101px;"></col><col style="width: 94px;"></col><col></col></colgroup><tbody><tr><td colspan="3">**Dispatch Detail Page Icon Explanations**

</td></tr><tr style="height: 10px;"><td>**Location**

</td><td>**Icon / Option**

</td><td>**Explanation**

</td></tr><tr><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/biAimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/biAimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the edit icon from the header row will open the Edit Dispatch Modal where the dispatch title, tags, status, and incident viewing privileges can be edited. </span>

<details><summary>How To: Edit a Dispatch</summary>

{{@688}}

</details></td></tr><tr><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/J3Simage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/J3Simage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the flag icon will open the Update Itinerary Modal, which can be used to mark a waypoint as departed or arrived. </span>

<details><summary>How To: Update Waypoint Arrival/Departure Status</summary>

{{@696}}

</details></td></tr><tr><td>Header Row

</td><td>![](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/KDkimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the PDF icon will open a View Document Modal showing the Dispatch Order. The Dispatch Order can be downloaded and printed from this modal. </span>

<details><summary>How To: View a Dispatch Order</summary>

{{@699}}

</details></td></tr><tr style="height: 10px;"><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/4ysimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/4ysimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the QR Code icon will open the QR Code Modal. </span>

<details><summary>How To: Access a Dispatch QR Code</summary>

{{@666}}

</details></td></tr><tr style="height: 10px;"><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/2onimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/2onimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the envelope icon will open the Send Communications Page in the Communications Module. The individuals in the distribution list have been input into the To: field and the specific Dispatch Orders are attached. </span>

<details><summary>How To: Send a Dispatch Order via Email</summary>

{{@694}}

</details></td></tr><tr><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/kRmimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/kRmimage.png)

</td><td>Selecting the book icon will open the Dispatch Log which provides a record with a date and time stamp for any user activity in the dispatch.

<details><summary>How To: Access a Dispatch Log</summary>

{{@665}}

</details></td></tr><tr><td>Header Row

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/wz1image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/wz1image.png)

</td><td>Selecting the trashcan icon will open the Dispatch Delete Confirmation Modal, which states the dispatch title as asks for confirmation before permanent deletion.

<details><summary>How To: Delete a Dispatch</summary>

{{@685}}

</details></td></tr><tr><td></td><td colspan="2">**The following icons are displayed in the individual dispatch details sections.**

</td></tr><tr><td>Itinerary

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/be1image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/be1image.png)

</td><td>Selecting the Location Icon to the right of the Itinerary Section header opens the Add Waypoint Modal, allowing waypoints to be added to the dispatch itinerary. The location icon to the left of a waypoint title indicates the information pertains to a waypoint and not a dispatch activity.

<details><summary>How To: Add a Waypoint to an Itinerary</summary>

{{@667}}

</details></td></tr><tr style="height: 10px;"><td>Itinerary

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/AcVimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/AcVimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the plus sign box icon in the Itinerary Section opens the Add Activity Modal, allowing for an activity to be added to the dispatch itinerary. </span>

<details><summary>How To: Add an Activity to a Dispatch Itinerary</summary>

{{@668}}

</details></td></tr><tr><td>Itinerary

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/iUZimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/iUZimage.png)

</td><td>The dark right arrow icon to the left of an activity title indicates an incident free dispatch activity.

</td></tr><tr><td>Itinerary

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/YwGimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/YwGimage.png)

</td><td>The yellow right arrow icon to the left of an activity title indicates that there was an incident with a dispatch activity.

<details><summary>How To: Indicate a Dispatch Incident</summary>

{{@727}}

</details></td></tr><tr><td>Itinerary

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/qTgimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/qTgimage.png)

</td><td>Selecting the clock icon in the to the right of an activity in the Itinerary section open the Edit Activity Status Modal, allowing the expected start and finish date/times to be updated to actual start and finish date/times. Selecting the clock icon to the right of a waypoint in the Itinerary Sections opens the Edit Waypoint modal, allowing expected arrival and departure date/times to be updated with actual arrival and departure date / times.

<details><summary>How To: Update Estimated Activity Status with Actual Date / Time</summary>

{{@726}}

</details></td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/EIOimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/EIOimage.png)

</td><td><span style="white-space: pre-wrap;">To the right of each section header is a plus sign icon. Selecting the plus sign icon opens the Add Modal, allowing additional entries to be added to each section. People, Certifications, Documents, Assets, Actions, Reports, and Forms can all be attached to a dispatch on the Dispatch Details Page. </span>

The plus sign icon is also used to add distribution lists and approvers to a dispatch.

</td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/BWSimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/BWSimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the edit icon to the right of an attachment name will open a modal to edit the specific attachment. </span>

<details><summary>How To: Edit a Dispatch Attachment</summary>

{{@689}}

</details></td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/DTkimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/DTkimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the trashcan icon to the right of an attachment name will open a modal to delete that specific attachment. </span>

<details><summary>How To: Delete a Dispatch Attachment</summary>

{{@686}}

</details></td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/QDPimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/QDPimage.png)

</td><td>The light gray paperclip icon indicates that the document attached to the dispatch details page will be included via a QR code in the Dispatch Orders.

</td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/tXhimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/tXhimage.png)

</td><td><span style="white-space: pre-wrap;">The dark paperclip icon indicates that the document attached to the dispatch details page will be appended at the end of the Dispatch Orders. </span>

<p class="callout info">This can cause the dispatch order page length to increase significantly.</p>

<details><summary>How To: Include Document Attachments in Dispatch Orders</summary>

{{@693}}

</details></td></tr><tr><td>All Sections

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/eINimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/eINimage.png)

</td><td>The information icon indicates that there is additional information available. Click on the icon to see the additional message.

</td></tr><tr><td>People Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/oVIimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/oVIimage.png)

</td><td>The identification icon opens the Add People by Certification Role Modal, allowing for an additional method to add individuals to a dispatch.

<details><summary>How To: Add People to a Dispatch</summary>

{{@676}}

</details></td></tr><tr><td>People Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/vlvimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/vlvimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the people icon will open the user page (in the People Module) of the individual attached to the dispatch details page. </span>

</td></tr><tr><td>Certifications Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/image.png)

</td><td><span style="white-space: pre-wrap;">Selecting the eyeball icon in the Certifications Section will open the Certification Status modal, which uses the People Module Certification and Competency Legend to designate the certification status. </span>

</td></tr><tr><td>Documents Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/lLhimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/lLhimage.png)

</td><td><span style="white-space: pre-wrap;">Selecting the upload icon in the Documents section will open the Add New File Modal so that the file can be attached to the dispatch. </span>

<details><summary>How To: Upload a File as a Dispatch Document</summary>

{{@697}}

</details></td></tr><tr><td>Documents Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/934image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/934image.png)

</td><td>Selecting the eyeball icon in the Documents Section opens the File Viewer Modal, providing access to the files directly from the Dispatch Display Page.

</td></tr><tr><td colspan="3">**To the right of an asset attachment is the three-dot icon which opens the Assets Section Context Menu.**

</td></tr><tr><td>Assets Section

</td><td>Go To Asset

</td><td>Selecting "Go To Asset" on the Asset Section context menu opens the asset's Manage Assets Components Page.

</td></tr><tr><td>Assets Section

</td><td>Enter Meter Readings

</td><td><span style="white-space: pre-wrap;">Selecting "Enter Meter Reading" on the Asset Section context menu opens the Asset Meter Modal, allowing a meter reading to be input directly in the Dispatch Module. </span>

<details><summary>How To: Update a Meter Reading</summary>

{{@482}}

</details></td></tr><tr><td>Assets Section

</td><td>Report Fault

</td><td>Selecting "Report Fault" on the Asset Section context menu opens the Asset Fault Modal, allowing a fault to be reported for an asset directly in the Dispatch Module.

<details><summary>How To: Record a Fault</summary>

{{@483}}

</details></td></tr><tr><td>Assets Section

</td><td>Edit Attachment

</td><td><span style="white-space: pre-wrap;">Selecting "Edit Attachment" on the Asset Section context menu opens the Edit Assets Modal, allowing an asset's display name to be edited and relevant asset notes to be included. </span>

<details><summary>How To: Edit a Dispatch Attachment</summary>

{{@689}}

</details></td></tr><tr><td>Assets Section

</td><td>Delete Attachment

</td><td>Selecting "Delete Attachment" on the Asset Section context menu opens the Asset Deletion Confirmation Modal which states, "Are you sure you want to remove ASSET NAME?"

</td></tr><tr><td>Assets Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/EJuimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/EJuimage.png)

</td><td>To the left of the Asset attachment's displayed name is the Asset Task Status icon, which uses the Asset Task Status Legend to visually communicate the asset's status.

</td></tr><tr><td>Actions Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/1U4image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/1U4image.png)

</td><td><span style="white-space: pre-wrap;">Selecting the Page Icon in the Actions Section opens the New Action Group from Template Modal, allowing new action groups to be created from pre-defined templates. </span>

<details><summary>How To: Create a New Action Group Template</summary>

{{@602}}

</details></td></tr><tr><td>Reports Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/r7Simage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/r7Simage.png)

</td><td>Selecting the triangular Play Icon in the Reports Section runs the report and opens it in the Reports Module.

</td></tr><tr><td>Forms Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/olQimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/olQimage.png)

</td><td>Selecting the Clipboard Icon in the Forms Section opens the Add Form Entry Modal, allowing a form entry to be submitted directly in the Dispatch Module.

</td></tr><tr><td>Forms Section

</td><td>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/3lZimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/3lZimage.png)

</td><td>Selecting the PDF Icon to the right of a form entry opens the View Entry Modal which will display the Entry PDF directly in the Dispatch Module.

</td></tr></tbody></table>

# Dispatch Pending Approvals Page

<span style="white-space: pre-wrap;">The Pending Approval Page houses the Pending Approvals Table, which includes any dispatch whose status change is pending until approved. </span>

<details id="bkmrk-how-to%3A-approve-a-pe"><summary>How To: Approve a Pending Dispatch Status Change</summary>

{{@679}}

</details>[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/XJNimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/XJNimage.png)

The pending approval page is read only, with the exception of the dispatch number and title are clickable links that will open the specific dispatch’s details page.

# Dispatch Settings: Approver Filtering Tab

The Approver Filtering Tab of the Settings Page in the Dispatch Module is where users and certification roles can be identified as potential approvers before a dispatch status change.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/BSSimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/BSSimage.png)

The People or Certification Roles selected under each status (scheduled, ready to dispatch, dispatched, completed, canceled, archived) will be the options available on the dropdown menu when choosing approvers for a dispatch.

If a certification role is chosen for overall module approval permissions, the role as well as the individual users will be shown. If you leave a status blank, the dropdown menu will show all users and certification roles.

To customize the users and certification roles visible in the dropdown menu when selecting approvers for a dispatch status, update the Approver Filtering Tab.

<details id="bkmrk-how-to%3A-edit-users-a"><summary>How To: Edit Users and Certification Roles Available as Dispatch Approvers</summary>

{{@691}}

</details>

# Dispatch Settings: Distribution Lists Tab

The Distribution Lists Tab on the Settings Page of the Dispatch Module is where new pre-defined distribution lists are created. Distribution List members can be People (Users) or Certification Roles. The Pre-defined Distribution List Table shows the title of the distribution list as well as the number of people and certification roles that are members of the distribution list.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/fUFimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/fUFimage.png)

Selecting the three dot icon to the right of the distribution list title opens a context menu. Context menu options are explained on the table below.

<table id="bkmrk-pre-defined-distribu"><colgroup><col style="width: 118px;"></col><col style="width: 700px;"></col></colgroup><tbody><tr><td colspan="2">**Pre-Defined Distribution List Table Context Menu Option Explanations**

</td></tr><tr><td>**Options**

</td><td>**Explanation**

</td></tr><tr style="height: 10px;"><td>Edit List

</td><td><span style="white-space: pre-wrap;">Selecting Edit List from the context menu opens the Edit Distribution List Modal. </span>

<details><summary>How To: Edit a Pre-Defined Distribution List</summary>

{{@690}}

</details></td></tr><tr><td>Delete List

</td><td><span style="white-space: pre-wrap;">Selecting Delete List from the context menu opens the Delete Distribution List Confirmation Modal which lists the title of the distribution list being deleted and asks, “Are you sure you want to delete this Distribution List?” </span>

<details><summary>How To: Delete a Distribution List</summary>

{{@687}}

</details></td></tr></tbody></table>

<span style="white-space: pre-wrap;">Clicking the New Distribution List button beneath the header opens the New Distribution List Modal which is used in the creation of new pre-defined distribution lists. </span>

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/scaled-1680-/nbaimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2025-12/nbaimage.png)

<details id="bkmrk-how-to%3A-create-a-pre"><summary>How To: Create a Pre-Defined Distribution List</summary>

{{@684}}

</details>

# Dispatch Settings: Defaults Tab

<span style="white-space: pre-wrap;">The Dispatch Settings Page Defaults Tab allows permission to be given to view dispatch incidents. You can select individual users, certification roles, or access levels that will be given default permission to View Incidents. </span>

<details id="bkmrk-how-to%3A-give-default"><summary>How To: Give Default Permission to Approve all Incidents</summary>

{{@692}}

</details>Select “Everyone” if you would like all KAStrack users to be allowed to view Dispatch Incidents.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/WsCimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/WsCimage.png)

# Dispatch Settings: Module Levels Tab

The Module Levels Tab of Settings Page can be accessed from the Main Menu. The system default module levels for the module are visible in the Module Levels Table. New module levels with customizable permissions can be created and managed on this tab.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-06/scaled-1680-/Vthimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-06/Vthimage.png)

<span style="white-space: pre-wrap;">There are four system default module levels associated with the Dispatch Module. An explanation of the permissions associated with each default module level are shown in the Dispatch Module Level Permissions Table below. </span>

<p class="callout info">System default module levels cannot be customized.</p>

<table id="bkmrk-dispatch-module-leve" style="background: white; border-collapse: collapse;"><colgroup><col style="width: 118px;"></col><col></col></colgroup><tbody><tr><td colspan="2" style="border: 1pt solid rgb(221, 221, 221); padding: 4.5pt 6pt;">**Dispatch Module Level Permissions**

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">**Module Level**

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;">**Permissions**

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;"><span style="color: black;">Admin</span>

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">Manage roles (role permissions, assign hidden roles, delete / edit / view / add roles), Distribution Lists (delete / edit / list distribution lists), Approve Filtering, Defaults, Distribute, Dispatches (upload / download document, edit / add attachement, delete / edit / add waypoint, edit waypoint status, view log / qr code / pdf, edit / view / new / delete dispatch, set any dispatch status, attach to pdf, create action group, add form entry, list manage permissions, send to dist list, edit / delete activity, edit activity status</span>

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;"><span style="color: black;">Guest</span>

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">View Log, View PDF, View Dispatch</span>

</td></tr><tr style="height: 7.5pt;"><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt; height: 7.5pt;"><span style="color: black;">Manager</span>

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt; height: 7.5pt;"><span style="color: black;">Dispatches (upload / download document, edit / add attachement, delete / edit / add waypoint, edit waypoint status, view log / qr code / pdf, edit / view / new / delete dispatch, set any dispatch status, attach to pdf, create action group, add form entry, list manage permissions, send to dist list, edit / delete activity, edit activity status</span>

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;"><span style="color: black;">Staff</span>

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">View Log, View QR code, View PDF, View Dispatch</span>

</td></tr></tbody></table>

New Module Levels can be created in order to customize module level permissions to suit your organization's needs. An explanation of the icons associated with customized module levels have been provided in the table below.

<table id="bkmrk-module-level-customi" style="background: white; border-collapse: collapse;"><colgroup><col></col><col></col></colgroup><tbody><tr><td colspan="2" style="border: 1pt solid rgb(221, 221, 221); padding: 4.5pt 6pt;">**Module Level Customization Icons**

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">**Icon**

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;">**Explanation**

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/sTSimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/sTSimage.png)

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">The eyeball icon allows you to view users assigned to the module level as well as the permissions assigned to them.</span>

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/P7jimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/P7jimage.png)

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">The bulleted list icon allows you to assign permissions to customized module levels.</span>

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/1PIimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/1PIimage.png)

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">The pencil icon opens the Edit Module Level Modal.</span>

</td></tr><tr><td style="border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221); border-image: initial; padding: 4.5pt 6pt;">[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/scaled-1680-/64iimage.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/64iimage.png)

</td><td style="border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(221, 221, 221) rgb(221, 221, 221) currentcolor; padding: 4.5pt 6pt;"><span style="color: black;">The trashcan icon opens the Delete Module Level Confirmation Modal.</span>

</td></tr></tbody></table>

<details id="bkmrk-how-to%3A-create-a-new"><summary>How To: Create a New Module Level (Dispatch Module)</summary>

{{@683}}

</details>A complete list of all permissions associated with the Dispatch Module have been provided below.

[![image.png](https://kaswiki.kastrack.com/uploads/images/gallery/2026-06/scaled-1680-/ma8image.png)](https://kaswiki.kastrack.com/uploads/images/gallery/2026-06/ma8image.png)

# Dispatch: Supplemental Resources

There is one email alert associated with the Dispatch Module.

# Dispatch Module Email Alert Summary

<span style="color: rgb(68, 68, 68); background-color: rgb(255, 255, 255); white-space: pre-wrap;">Users can enable and set their own notifications preferences for system emails on the Notifications Tab of the My Accounts Page in the Accounts Module. </span>

<details id="bkmrk-how-to%3A-edit-email-r"><summary>How To: Edit Email Report/Alert Notification Settings for Existing Accounts</summary>

<span style="color: rgb(68, 68, 68);">{{@110}}</span>

</details><table class="align-center" id="bkmrk-dispatch-module-emai" style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0.3em auto 1.375em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Oxygen, Ubuntu, Roboto, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline; border-collapse: collapse; border-spacing: 0px; min-width: 100px; max-width: 100%; hyphens: auto; table-layout: fixed; text-align: center; color: rgb(68, 68, 68); letter-spacing: normal; orphans: 2; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><colgroup><col></col><col></col></colgroup><tbody><tr style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><td colspan="2" style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 6px 8px; border: 1px solid rgb(221, 221, 221); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.2; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: top; min-width: 10px; overflow: auto; word-break: break-word;">**Dispatch Module Email Alerts Summary**

</td></tr><tr style="height: 10px; box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><td class="align-center" style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 6px 8px; border: 1px solid rgb(221, 221, 221); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.2; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: top; min-width: 10px; overflow: auto; word-break: break-word; text-align: center;">**Email Alert**

</td><td class="align-center" style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 6px 8px; border: 1px solid rgb(221, 221, 221); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.2; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: top; min-width: 10px; overflow: auto; word-break: break-word; text-align: center;">**Digestible**

</td></tr><tr style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><td style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 6px 8px; border: 1px solid rgb(221, 221, 221); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.2; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: top; min-width: 10px; overflow: auto; word-break: break-word;">Dispatch Approval Required

</td><td style="box-sizing: border-box; outline-color: rgb(32, 110, 167); outline-width: 1px; margin: 0px; padding: 6px 8px; border: 1px solid rgb(221, 221, 221); font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 1.2; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: top; min-width: 10px; overflow: auto; word-break: break-word;">Can be sent via digest

</td></tr></tbody></table>

<p class="callout info">Administrators can update the system default settings (including whether they are sent in real-time or digestible) for alert emails on the Settings Page of the Communications Module.</p>

# Complete List of Dispatch Module How Tos

{{@663}}