Individuals with Supervisor module level access will only see the users they supervise on this table, while individuals with Admin module level access will see all users sitewide.
The Active Accounts Table shows account data. Account fields are used as the column headers. The default columns are Name, Username, Email, Access Levels, Supervisors, Status (active/inactive), and Last Active. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/Togimage.png) Any desired account field can be created by an administrator.Individuals will only be able to see deactivated accounts that they directly supervise. Individuals with admin access level will see all deactivated accounts.
On the Active Tab, bulk actions are only available to individuals with Admin module level access. Selecting any checkbox in a row opens a bulk actions modal above the table. Selecting the checkbox in the first column of the top row selects / deselects all rows in the table. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/xN1image.png) Bulk action options are Deactivate, Archive, and Export QR Codes. #### Active Accounts Table Context Menu Explanations The three dot (…) icon shown in the Name Column of the Active Accounts Table opens the Active Accounts Table context menu. The context menu has seven options for account management: View Account Info, Edit Account Info, Reset Password, Send Welcome Email, Deactivate Account, Archive Account, and View Certificates. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/Q4Nimage.png)| **Active Accounts Table Context Menu Explanations** | |
| **Option** | **Explanation** |
| View Account Info | Selecting “View Account Info” from the context menu opens the Account Info Tab for the user selected. The context menu from this page offers the same options as the Active Accounts Table. |
| Edit Account Info | Selecting “Edit Account Info” from the context menu opens the Edit Account Info Tab for the user selected. Changes can be made to a user’s personal information from this page. You must select “Save” at the bottom of the page for changes to be saved in the system.
Required fields are denoted by an asterisk (\*). When editing an existing account, only the username or the email fields can be changed at the same time. |
| Reset Password | Selecting “Reset Password” opens the Reset Password Tab for the user selected.
How To: Reset the Password for Another User{{@136}} |
| Send Welcome Email | Selecting “Send Welcome Email” from the context menu will automatically send a welcome email to the user without additional prompting. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/P98image.png) Confirmation that the welcome email was sent is indicated by a confirmation message stating “Welcome email sent!” that shows under the Active Accounts Page header. The user will receive an automated message sharing their username and a link to your organization’s KAStrack login page. The default message is shown below. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/7Ibimage.png) Whether or not welcome emails are sent to a user when their account is created is a customizable choice designated on the Email Settings Tab of the Site Settings Module. |
| Deactivate Account | Deactivated accounts are not visible anywhere in KAStrack, including Reports. Users have the ability to personally re-activate a deactivated account by logging in (if permission to do so has been granted in the Site Settings Module).
Selecting “Deactivate Account” from the context menu will open a confirmation modal for account deactivation.
How To: Deactivate a User Account{{@124}} |
| Make Active | Make Active only shows on the context menu when a user account has been deactivated, replacing the “Deactivate Account” option. Selecting “Make Active” from the context menu will reactivate a deactivated account.
How To: Reactivate a Deactivated Account{{@135}} |
| Archive Account | Archived accounts are not visible anywhere in KAStrack, including Reports, and archived users are unable to log back into KAStrack unless an administrator restores their account first. Selecting “Archive Account” from the context menu opens a Confirmation Modal allowing for an account to be archived.
An account must first be archived before it can be deleted. How To: Archive a User Account{{@120}}How To: Permanently Delete a User Account{{@134}}How To: Restore an Archived User Account{{@138}} |
| View Certificates | Selecting “View Certificates” from the context menu will open the User Page on the User Certifications Tab in the People Module.
If “View Certificates” does not show on the context menu, it’s likely that user does not have access to the People Module. |
Only individuals with an Admin module level access will see the Archived Accounts Tab.
The Pending Registrations Table shows account information for the user accounts whose system registration is pending confirmation. Account fields are used as the column headers. The default columns are Name, Username, Email, Date, Reason, Email Verification, and Approval. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/vwZimage.png) Any desired account field can be created by an administrator.Only individuals with an Admin module level access will see the Archived Accounts Tab.
The Archived Account Table shows user account information for user accounts that have been archived. Account fields are used as the column headers. The default columns are Name, Username, Email, Last Active, Un-archive, and Delete. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/fyfimage.png) Any desired account field can be created by an administrator.Only individuals with an Admin module level access will see the Create Tab.
Only individuals with an Admin module level access will see the Import Tab.
When downloading the template for Account information, all possible fields in the KAStrack system will show as column headers. Leave cells blank if the information isn’t relevant to your organization’s requirements. [](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/e9Himage.png) Instructions associated with the bulk importation of user information can be found in the How To: Bulk Import Several New Accounts.The KAStrack-generated unique user ID is a required column in the CSV file if editing an existing account. This can be found in the URL at the top of your browser when viewing a user’s Account Info page, or by doing an account export. [](https://kaswiki.kastrack.com/uploads/images/gallery/2026-01/AIGimage.png)
Only individuals with an Admin module level access will see the Export Tab.
[](https://kaswiki.kastrack.com/uploads/images/gallery/2025-11/HIrimage.png) If utilized, Export will create a CSV file with all possible fields in the KAStrack system, even fields not being utilized by your organization.There is no Setting Page for the Accounts Module, however there are system default module levels that can be accessed through the Access Levels Tab of the Site Settings Page from the Main Menu.
There are four system default module level associated with the Accounts Module. An explanation of the permissions associated with each default module level are shown in the Account Module Level Permissions Table below. Accounts Module permissions are organized differently than other modules. Permissions take into account if you do or do not supervise other users.System default module levels cannot be customized.
| **Accounts Module Level Permissions** | |
| **Module Level** | **Permissions** |
| Admin | Can change their own password Regarding Non-Supervised Users: Can access all user accounts; Can access accounts that have no assigned access level; Can edit/delete comments on accounts Regarding Supervised Users: Can supervise users regardless of their Accounts Module module level; Can edit/delete comments on accounts Regarding Administration: Can set up relationships between users regardless of their Accounts Module module level; Can edit company info; Can edit company settings; Can edit security settings; Can reset/change passwords for existing accounts; Can create, archive, un-archive, deactivate, reactivate, and permanently delete user accounts; Can assign user access levels; Can edit companies; Can create or delete companies |
| Supervisor | Can change own password Regarding Non-Supervised Users: *No permissions for non-supervised users* Regarding Supervised Users: Can supervise users regardless of their Accounts Module module level; Can edit/delete comments on the accounts of Supervised Users Regarding Administration: Can reset/change password for ANY existing accounts |
| Employee | Can change own password |
| Observer | Can change own password Regarding Non-Supervised Users: Can access all user accounts that are assigned an access level |